SHIPPING POLICY
Shipping & Delivery
Mowellens™ may ship using USPS, UPS, FedEx, or DHL. All products may or may not be available in your area. Customers from the United States and its territories can expect to receive their order within seven (7) to ten (10) business days. Currently, we do not ship outside the U.S. Shipping fees are not refundable under any circumstance. Please contact us directly with any shipping questions or expedited shipping.
Returns & Replacements
We want you to be happy with your Mowellens™ purchase. All products purchased on Mowellens™ website carry a 14-day customer satisfaction guarantee. The 14-day window starts on the date of delivery. If you are not satisfied with your product, simply return the unused portion and, depending on the circumstances, we can either offer store credit or refund. If we receive the returned product within 14 days, we will issue a refund. Please note that we not able to refund shipping costs. All costs associated with returning products are your responsibility.
Customers are responsible for checking their shipment for damage at time of delivery. Claims for product damaged during shipping must be made within 48 hrs. Please contact us with a full description of the damages to the product(s).Please contact us directly with questions about returns or refunds.
Wholesale Pricing
Can I order products at wholesale pricing? Yes, if you are an approved retail or online partner. Fill out the form here to start the wholesale process. Minimum purchase requirements will apply and you will need to send us a copy of your reseller’s license.
Legality
All products available for purchase on Mowellens™ website (www.mowellens.com) are produced using extracts from hemp and not marijuana, therefore, they are legal in all 50 states. Mowellens.com does not sell or distribute any products that are in violation of the United States Controlled Substances Act (US.CSA).
U.S. Law Applies
This site is intended for users located in the United States. It is up to you to determine whether accessing this site and purchasing our products are legal where you are. You access this site and purchase our products at your own risk, and you are responsible for compliance with all applicable laws, rules, regulations and treaties.
FDA Disclosure
The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure, or prevent disease. All information presented here is not meant as a substitute for or alternative to information from a licensed health care practitioner. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice.
Mowellens™ Disclaimer
Information provided on the website about products, conditions, diagnoses, treatments, or any other information is not medical advice. This website contains general information about diet, health and nutrition. The information is not advice and should not be treated as such. The website does not provide medical or diagnostic services or prescribe medication. Products or any other information are not a diagnosis, treatment, or protocol for any disease or condition.
Use of the website is not a substitute for the professional judgment of health care professionals in diagnosing and treating patients. You acknowledge your sole responsibility for obtaining medical advice from a licensed health care professional. For health care professionals, you acknowledge your sole responsibility for medical decisions or actions with respect to the medical care, treatment, and well-being of your patients, including, without limitation, all your acts or omissions in treating the applicable patient. Any use or reliance by you upon the website shall not diminish that responsibility. You acknowledge and agree that product results are through no fault of Mowellens™. You assume all risks associated with your use of the website.